Privacy Policy
In this Privacy Policy, we explain how we process personal data when providing our services, when you use our website, and when you contact us through phone, email, social media, and other communication channels. This document outlines our guidelines for collecting and using personal data, as well as users' privacy rights.
We understand that data protection is an ongoing process and may be updated as new data processing practices are implemented. We ask that you carefully read this Privacy Policy. If you have any questions, please contact us.
1. Definitions
- Data Controller – the entity that manages the website and processes users' personal data.
- User – any person who visits our website or representatives, employees, or other contact persons of our Partners.
- Partner – entity that uses our services.
- Services – services provided to Partners, including management of affiliate platforms.
- Website – platform accessible at https://emirates-slots.com/
2. Legal Basis for Personal Data Processing
We process personal data based on the following legal foundations:
To comply with legal obligations (Art. 6(1)(c) of GDPR);
To pursue legitimate interests (Art. 6(1)(f) of GDPR);
Based on user consent (Art. 6(1)(a) of GDPR).
Depending on the context, one or more of these legal bases may apply to data processing.
3. What Personal Data Do We Collect and for What Purpose?
3.1. Contract Execution and Service Provision
To formalise contracts with partners and provide services, we process personal data of Partners' representatives and employees.
Data categories:
- First and last name;
- Tax identification;
- Contact details (phone, email);
- Company name;
- Position;
- Communication records;
- Other information necessary for contract execution.
Legal basis:
- Compliance with legal obligations (Art. 6(1)(c) of GDPR);
- Legitimate interest in communication with partners' representatives (Art. 6(1)(f) of GDPR).
Retention period: data will be stored during the contract term and for 5 years after its termination.
3.2. Social Media Marketing
We maintain profiles on social networks:
- https://x.com/Emirates_Slots
- https://www.youtube.com/@EmiratesSlots
- https://www.pinterest.com/emiratesslots/
If you follow our profiles, we may process the following data:
- First and last name;
- Gender;
- Country;
- Profile picture;
- Interaction data (likes, comments, shares, etc.).
Legal basis:
- Legitimate interest in managing social profiles (Art. 6(1)(f) of GDPR).
Retention period: data is stored while the user maintains activity on the corresponding social network.
3.3. Protection of Assets and Legal Interests
We process personal data to protect our assets, Partners' legal interests and those of third parties, as well as for evidence collection and claim enforcement.
Data categories:
- Information about damages caused, including outstanding amount, dates and relevant history;
- Other relevant personal data described in this Privacy Policy.
Legal basis:
- Legitimate interest in asset protection and claim enforcement (Art. 6(1)(f) of GDPR).
Retention period: during the contract term and 5 years after its termination.
3.4. Website Administration, Support and User Experience Enhancement
When visiting and browsing our website, we may process certain data for statistical analysis, service quality improvement and user experience optimisation.
Data categories:
- IP address;
- MAC address;
- Date and time of visit;
- Session duration;
- Pages visited;
- Type of device and software used for browsing.
Legal basis:
- User consent (Art. 6(1)(a) of GDPR);
- Legitimate interest in data analysis for website and service optimisation (Art. 6(1)(f) of GDPR).
Retention period: More information is available in our Cookie Policy.
4. Where Do We Obtain Your Data From?
Your personal data may be collected from various sources, including:
4.1. From You Directly
Some personal data is provided directly by you when using our services, contacting us, or registering with our systems.
4.2. From Our Partners
We may receive data from our Partners, for example, within the scope of collaborations, contract execution, or joint promotional campaigns.
4.3. From Your Website Usage
We collect information about your activity on our website, including visit history, clicks, mouse movements, page scrolling, and entered text. This information is obtained through user behavior monitoring software.
If you use registration features through Facebook Connect or Google Sign-In, we may receive your contact and profile data as established by these platforms' privacy policies.
5. Do We Share Your Data with Third Parties?
We may share your personal data with the following entities:
5.1. Partners
In the context of service provision, we may share your data with our Partners, such as companies with whom we collaborate in affiliate programs.
5.2. Service Providers
To ensure the provision of our services, we use external suppliers, such as:
- Hosting providers and data centers;
- Data analytics, accounting, legal services, and consulting companies;
- Marketing and advertising tool operators.
These suppliers act as subcontractors and process data according to our instructions.
5.3. Social Media Platforms
When managing our social media profiles, we share and receive data from platform operators (such as Facebook, LinkedIn, Instagram), which may be located outside the European Economic Area.
5.4. Public Authorities and Other Entities
If required by law, we may provide your data to competent authorities, such as:
- Police authorities and fraud prevention institutions;
- Tax and regulatory entities;
- Authorities responsible for personal data protection.
6. How Long Do We Store Your Personal Data?
Personal data is stored for the period stipulated in this Privacy Policy and in accordance with applicable legislation.
If different retention periods apply to the same data, the longer period will be adopted.
Personal data may be retained for a longer period in exceptional situations, such as:
- Need to establish, exercise, or defend legal rights;
- Suspected law violations;
- Applicable legal requirements.
After the retention period, data will be permanently deleted or anonymised.
7. What Are Your Rights?
As a data subject, you have certain rights under GDPR:
7.1. Right of Access and Obtaining a Copy of Your Data
You have the right to confirm whether we process your personal data and to obtain a copy of that data. To exercise this right, contact us via email: [email protected].
7.2. Right to Data Rectification
If your data is incorrect or outdated, you have the right to request its correction.
7.3. Right to Withdraw Consent
If we process your data based on your consent, you may withdraw it at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before such withdrawal.
You may request consent withdrawal via email: [email protected].
7.4. Right to Object to Data Processing
If your data is processed based on our legitimate interest, you may object to such processing.
Objections may be sent to: [email protected].
7.5. Right to Data Erasure ("Right to be Forgotten")
You have the right to request deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
We cannot always fulfill this request, for example, if data retention is required by tax legislation or anti-money laundering laws.
7.6. Right to Processing Limitation
In certain situations, you may request limitation of your data processing, for example, if you question its accuracy.
7.7. Right to Data Portability
You have the right to receive your personal data in a structured format and transfer it to another data controller.
7.8. Right to File a Complaint
If you believe we process your data unlawfully, you may file a complaint with the data protection supervisory authority in your country.
8. How Do We Ensure Your Data Security?
We apply appropriate organisational and technical measures to protect your data against unauthorised access, loss, destruction, or modifications.
We monitor our systems to detect potential breaches and follow cybersecurity best practices.
However, you should be aware that data transmission over the Internet is never completely secure. When sending us data online, you do so at your own risk.
9. How to Contact Us?
If you have questions about this Privacy Policy or wish to exercise your rights, you may contact us through:
Email: [email protected]
Thank you for reading our Privacy Policy.